Privacy Policy

This Privacy Policy explains how Icehorn Legal processes personal data in connection with its website and related legal services for the IT sector. It describes the types of information we collect, how we use it, when we share it, and the choices and rights available to users.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Privacy Office

Contact Information

Privacy email
Telephone
+55 11 96719-5206
Mailing address
Rua Professor Doutor João Pitta Pinheiro Filho, 171, 91920-560, Porto Alegre
Privacy contact

Subject to legal limits, users may request access to their personal data, correction of inaccurate information, deletion in appropriate cases, or review of certain processing activities. Where processing is based on consent, consent may be withdrawn for future processing, without affecting prior lawful processing.

Available rights may vary depending on the nature of the data and the applicable law.

To protect privacy and security, we may ask for information needed to verify a request and to understand its scope. We will respond within a reasonable period and in accordance with applicable law, and we may decline or limit a request where retention or disclosure is required by law.

Requests are reviewed against identity, scope, and legal requirements before action is taken.

Retention periods depend on the type of data, the purpose for which it was collected, and any legal, accounting, or dispute-related requirements. When data is no longer needed, we delete it, anonymize it, or retain it in a restricted form if the law or a legitimate business need requires it.

We keep data only for as long as needed for the relevant purpose or legal obligation.

When we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The revised version applies from the effective date shown in the document.

We may revise this policy to reflect legal, operational, or technical changes.
Data category

Data We Collect

We may collect identification details, contact information, professional or company information, inquiry content, account or case-related details, technical data such as device and browser information, and usage data showing how the site is accessed and used. In a legal services context, this may also include information submitted for consultation, contract review, compliance support, or other IT-related legal matters.

The categories of data collected depend on how users interact with the site and services.
Collection source

Sources of Data

We receive personal data directly from users when they submit forms, send messages, request services, or otherwise communicate with us. We also collect certain data automatically through the operation of the site, including device and usage information, and may receive limited information from service providers that support hosting, security, analytics, or communications.

Information may come from users, client communications, and automated site interactions.
Cookie usage

Types of Cookies

We may use essential cookies to support site operation, security, and navigation. We may also use functional cookies to remember preferences and analytical cookies to understand site performance and usage patterns. Cookies may be session-based or persistent, depending on their purpose.

Cookie use is limited to standard operational and analytical purposes.
User control

Cookie Controls

Users may manage cookies through browser controls and, where available, site preference tools. Some cookies are necessary for basic site functions and cannot be fully disabled without affecting performance. If cookies are blocked or removed, certain features may not work as intended.

Browser settings and similar tools can be used to limit non-essential cookies.
01

How We Use Data

We use personal data to operate the website, respond to inquiries, provide legal services, manage client and business relationships, maintain security, improve functionality, administer records, and meet legal, regulatory, and professional obligations. We may also use data to detect misuse, resolve disputes, and support internal reporting and service administration.

Processing is limited to operational, contractual, and compliance-related needs.
02

Service Providers

We may share personal data with vendors and other service providers that support hosting, security, analytics, document handling, communications, and related operational services. These parties are expected to use the data only for the services they provide and to maintain appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their functions.
03

Legal Disclosures

We may disclose personal data to public authorities, courts, or other parties when necessary to comply with law, respond to lawful requests, protect rights, enforce agreements, or address security, fraud, or similar concerns. We may also disclose information where needed in connection with legal claims or professional obligations.

Disclosure may be required to meet legal, regulatory, or judicial obligations.